Recently, after the app returned to the Shopify App Store, Mary was incredibly helpful with getting us onboarded again. She made the process quick and seamless with excellent support throughout. Highly recommended!
Live on the Shopify App Store
On July 17 our Shopify App Store listing was removed and every install was wiped. Nothing was migrated. Since we were reinstated on July 30, 2,405 merchants have found the link and reinstalled Fast Bundle by hand. Their bundles, data and settings came back with them.
Before the listing came back
These arrived while the app was still down, before anyone knew when or whether the listing would return.
Email to supportFast Bundle has the functionality, look and feel that I really like and I am happy to wait a short time longer for it to be operational.
Email to supportThanks for all the good communication and good luck in this stressful time. There will be an end to it and the most truthful entrepreneurs will flourish.
Since July 30
Emails to our support inbox and public reviews on the Shopify App Store, all from the days since the listing was reinstated.
At no point did I feel the need to look for an alternative app.
I'm glad to see you're back in the App Store. The reinstallation process went completely smoothly in both of our stores. All bundles, data, and settings were immediately restored, and the bundles display flawlessly on the storefront. Your communication was consistently transparent, open, and honest.
That's the real reason I was waiting and not "changing boats".
I have received 2 emails from different parties trying to vulture me as a client to join them on their own shopify bundle app during this time. But I gotta say that, even just working with you guys for 2 months, the service has been amazing and customer support was veeeeeeery good.
Public reviews on the Shopify App Store Verify these on the listing
Recently, after the app returned to the Shopify App Store, Mary was incredibly helpful with getting us onboarded again. She made the process quick and seamless with excellent support throughout. Highly recommended!
Great support team! Lara was amazing in helping me figure out something specific I needed help with. So far the best bundling option I have found and has a very easy to use interface. Highly recommend.
Amazing App, that fulfills every bundle type and Upsell need I could wish for. The Service is super fast and amazing too. Ben from FBP team helped me with translating my Bundles in multiple languages 🙂
How we got here
Following a security incident the listing was taken down and all installs were removed. We published a status page the same day and kept it updated.
The listing went back up with limited visibility. Merchants had to reinstall manually through a direct link. Bundle data was waiting for them.
Bundles are running again across those stores. The work now is earning back the rest, one merchant at a time.
Fast Bundle is a bundling-first Shopify app that combines product bundles, upsell and cross-sell strategies to raise average order value. Mix and match, volume discounts, buy X get Y, add-ons and Frequently Bought Together are all running again.
Install Fast BundleFree plan available. Paid plans from $19 per month.
